CoSupport AI Assistant

CoSupport AI Assistant works beside human support agents. It reads the ticket,
drafts the reply from your own past tickets and knowledge base, summarizes long
threads before handover, and detects the customer's language across 40+
languages. Agents review and send instead of writing from scratch.

It runs on a USPTO-patented multi-model architecture (US11823031B1) built to
hold hallucinations near zero, at 99% response accuracy. Since the 2.0 release
every suggestion carries a decision log showing the reasoning, the actions
taken, and the sources used.

CoSupport AI Assistant installs into Zendesk, Freshdesk, Freshchat, Zoho Desk,
Zoho SalesIQ, Intercom, Salesforce, HubSpot, and Pylon, and reads knowledge from
Notion, Confluence, Google Drive, SharePoint, and OneDrive. Connecting takes
about 10 minutes. A full launch runs about 3 days, no code.

Its counterpart, CoSupport AI Agent, closes conversations on its own and
deflects up to 90% of repetitive L1 inquiries. Average AI resolution runs 74%
across clients on 1.x and up to 85% on 2.0.

Pricing runs $0.04 per response, $0.19 per resolved ticket, or a flat plan from
$99 per 1,000 monthly tickets with unlimited AI responses within your volume.
The 30-day pilot includes 1,000 free AI responses, no setup fees, no contract.
Hit 60% AI resolution by day 60 or get a full refund.

ISO 27001 certified, GDPR and CCPA compliant, used by 300+ brands including
Cocoatech, iubenda, Nordic Knots, and SupportYourApp.